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Administrative Services

Enrollment, billing, and back-office services that keep programs running smoothly.

KMG Services combines experienced administration with proven processes to support enrollment management, billing operations, payment collection, commission administration, and participant support.

Core Services

Administrative support designed to reduce complexity.

We help organizations manage the operational side of benefits programs without increasing internal staffing or technology overhead.

Enrollment Administration

Manage participant enrollment, eligibility workflows, onboarding, enrollment updates, and ongoing support.

Billing Operations

Recurring billing management, payment scheduling, collections support, billing notifications, and reconciliation.

Payment Collection

Credit card processing, ACH drafts, e-check handling, recurring payment workflows, and participant communications.

Invoice Management

Branded invoices, automated invoice delivery, payment tracking, and billing status reporting.

Agent Commission Administration

Support commission tracking, agent payments, reporting, and related administrative workflows.

Vendor Payables

Manage vendor payment processes, carrier remittance workflows, and financial reconciliation support.

Back Office Support

Your administrative team without the hiring burden.

KMG functions as an extension of your organization, helping manage billing, enrollment, payments, reporting, and participant administration.

Member administration
Agent administration
Payment reconciliation
Carrier remittance support
Vendor payment management
Ongoing participant support

Common Administrative Challenges

We help solve the problems that consume internal resources.

Multiple Vendors

Simplify administration when multiple benefit providers, carriers, or service partners are involved.

Complex Billing

Consolidate recurring billing, payment schedules, and participant collections into a more manageable process.

Limited Staff Resources

Reduce the need to hire, train, and manage additional administrative personnel.

Why Organizations Choose KMG

Experience, flexibility, and operational expertise.

With more than 25 years of industry experience, KMG helps organizations manage enrollment and billing operations more efficiently while maintaining control of their programs and participant relationships.

25+ years of experience
Enrollment expertise
Billing expertise
Flexible administration models
White-label support options
Scalable operations

Need Administrative Support?

Let KMG manage the operational complexity.

From enrollment and billing to payment collection and reporting, KMG helps organizations focus on growth while we handle the administration.